Returns & Exchanges

At Don Pablo Coffee, we stand behind the quality of our specialty beans; if you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Package Your Items

  Securely pack the coffee or merchandise in its original packaging to ensure the product remains protected during transit.

• 3.
  Ship the Product

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once we receive and inspect your returned items, we will process a refund to your original payment method within 5-7 business days.